Privacy Policy

In Short: We collect personal information that you voluntarily provide to us when interacting with our Services.

We may collect information when you:

All information you provide must be accurate, complete, and updated when changes occur.

In Short: Certain information is collected automatically when you use our Services.

We may collect data such as:

Automatic data collection is primarily used to:

We also use cookies and similar technologies to enhance user experience and functionality.

Subscribing: By subscribing to newsletters or updates, you consent to receive communications from Mystique Yachts. We collect your name and email solely to deliver the subscribed content.

Unsubscribing: You may opt out at any time via the “Unsubscribe” link in emails or by contacting us directly. Once unsubscribed, your information will be removed from our mailing list.

In Short: We process your personal information to provide, improve, and manage our Services, communicate with you, ensure security and fraud prevention, and comply with applicable laws. With your consent, we may also use your information for other purposes.

Depending on your interactions with our Services, we may process your information for the following purposes:

In Short: We process your personal information only when necessary and when we have a valid legal reason under applicable law. This may include obtaining your consent, fulfilling contractual obligations, complying with legal requirements, protecting your rights, or pursuing our legitimate business interests.

Under the General Data Protection Regulation (GDPR) and UK GDPR, we must explain the legal bases for processing your personal information. We rely on the following:

In Canada, processing generally requires express or implied consent. You may withdraw your consent at any time. In certain exceptional cases, we may process information without consent, including:

In Short: We may share your personal information in specific situations or with certain categories of trusted third parties to ensure you receive seamless and high-quality yacht charter services.

We may share your data with carefully selected vendors, service providers, contractors, or agents (“third parties”) who perform services on our behalf. These third parties are bound by strict contractual obligations to:

Common categories include:

In Short: We may use cookies and other tracking technologies to enhance your experience and gather information about your interactions with our website and services.

We may employ cookies, web beacons, pixels, and similar technologies to collect and store information when you access our website or mobile applications. These tools help us:

We utilize Google Analytics with Google signals enabled, which allows us to collect aggregated data linked to users who have opted in to Ads Personalization in their Google accounts.

In compliance with applicable data protection laws, we process this data only with your consent. You have the right to opt-out or manage cookie preferences at any time.

For detailed information about the types of cookies we use, their purposes, and instructions to refuse or manage cookies, please refer to our Cookie Notice.

In Short: If you register or log in using a social media account, we may receive certain information about you from the provider.

Our Services allow you to register and log in using third-party social media accounts such as Facebook, Gmail, or Apple. When you choose this option, we may receive profile information from your social media provider. This information typically includes:

The data we receive is used solely for purposes described in this Privacy Policy or as otherwise communicated to you through our Services.

Please note: We do not control, and cannot be held responsible for, how your social media provider may use your information. We strongly recommend reviewing your provider’s privacy policy to understand:

In Short: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

We will keep your personal information only for as long as it is needed to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Certain laws, such as those relating to taxation or accounting, may require us to retain information for a longer period.

Once your information is no longer required for legitimate business purposes, we will:

This ensures that your data is handled responsibly and in line with privacy regulations.

In Short: We implement robust organizational and technical measures to protect your personal information.

At Mystique Yachts, safeguarding your personal information is a top priority. We employ industry-standard security protocols and organizational measures to protect the data we process from unauthorized access, disclosure, alteration, or destruction.

However, no system can guarantee absolute security. Electronic transmissions over the Internet and data storage technologies carry inherent risks, and we cannot guarantee that unauthorized third parties—such as hackers or cybercriminals—will never bypass our safeguards.

While we take all reasonable precautions to protect your personal information, transmission and storage of data occur at your own risk. We recommend accessing our Services from secure devices and networks to maximize your safety.

In Short: Mystique Yachts does not knowingly collect personal data from, or market to, individuals under 18 years of age.

Our Services are intended for use by adults. By using our Services, you confirm that you are at least 18 years old, or that you are the parent or legal guardian of a minor and consent to such minor’s use of our Services.

If we become aware that personal information has been collected from a user under the age of 18, we will deactivate the account and take reasonable steps to securely delete such information from our records.

Should you become aware of any personal data we may have inadvertently collected from children under 18, please contact us immediately at info@mystiqueyachts.com, and we will take prompt action.

In Short: Depending on your location, including the European Economic Area (EEA), United Kingdom (UK), Canada, or Switzerland, you have rights that allow you to access, manage, and control your personal information.

Access, Correction, and Deletion:
You may request to:

Objecting to Processing:
In certain circumstances, you may object to the processing of your personal information.

Withdrawing Consent:
If we process your personal information based on your consent, you may withdraw it at any time. This will not affect the lawfulness of processing before withdrawal or processing based on other lawful grounds.

Marketing Preferences:
You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us at info@mystiqueyachts.com. Service-related communications necessary for account administration will continue.

Account Management:
You may review, update, or terminate your account at any time through your account settings or by contacting us. Upon termination, your information will be deactivated or deleted from active databases, though some data may be retained for legal or regulatory purposes, fraud prevention, or troubleshooting.

Cookies & Tracking:
You can manage or disable cookies in your browser settings, but doing so may affect certain features of our Services. You may also opt out of interest-based advertising where applicable.

Contact Us:
For any inquiries about your privacy rights or data, please email info@mystiqueyachts.com. 

Most web browsers, mobile operating systems, and applications offer a Do-Not-Track (DNT) option, allowing you to signal your preference not to have your online browsing activities monitored.

At present, there is no universally accepted standard for recognizing or implementing DNT signals. Consequently, Mystique Yachts does not respond to DNT browser signals or any automated mechanism that communicates a preference not to be tracked.

Should a standardized approach for online tracking be adopted in the future that requires compliance, we will update this Privacy Notice accordingly and inform you of any changes.

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information.

In the past 12 months, we have collected personal information in the following categories:

We do not collect sensitive personal information, biometric data, or student records from California residents.

Mystique Yachts may use your personal information to:

Note: We do not sell your personal information. In the past 12 months, no personal information has been sold.

You have the right to:

To exercise your rights, we may need to verify your identity. This may include confirming information already in our system or requesting additional details. Any information provided for verification is deleted once the process is complete.

You may authorize an agent to submit requests on your behalf. Requests from agents without proof of authorization may be denied.

To exercise your rights or for any concerns regarding your personal information, please contact us at:

Email: info@mystiqueyachts.com

We will respond in accordance with applicable privacy laws.

In short: Yes, we may update this notice to remain compliant with applicable laws and regulations.

We may revise this privacy notice from time to time. Each update will be indicated by a revised date, and the updated version will take effect immediately upon being posted on our website.

If we make material changes to this privacy notice, we encourage you to review it regularly to stay informed about how we collect, use, and protect your personal information.

For any questions or feedback regarding this notice, please contact us via email at info@mystiqueyachts.com.

You have the right to access, correct, or request the deletion of the personal information we hold about you. To exercise any of these rights, please contact us by email at info@mystiqueyachts.com.