Terms and Conditions

1.1 Reservations may be secured through our Mystique Yachts Ltd website(s), Mystique Yachts Ltd Mobile Application(s), via phone, email, or in-person interactions with our trustworthy Chartering Specialists.

1.2 The availability of all bookings and reservations is subject to confirmation by the yacht charter company/owner, forming a legally binding agreement.

1.3 To formalize a booking, the client is required to make a full payment of the total charter fee, which includes A.P.A, VAT (Tax), and administration fees.

1.4 The booking achieves official confirmation status only upon the successful receipt of payment and the issuance of a written confirmation by Mystique Yachts Ltd, establishing a legally binding contract.

2.1 The settlement of payments can be executed through either bank transfer, debit/credit card transactions in compliance with legal and financial standards.

3.1 Client-initiated cancellations must be communicated in writing and formally acknowledged by the charter company. Failure to adhere to this requirement will be construed as a cancellation without proper notice, and no refund shall be granted.

3.2 In the event of client-initiated cancellation:

      a) If made more than 60 days before the scheduled charter start date, a refund of the total charter fee, minus applicable administrative and transaction fees, may be processed.

     b) Cancellations occurring 60 days or less prior to the charter start date will result in the retention of the full charter fee, and no refund shall be provided.

3.3 Unforeseen circumstances, such as severe weather conditions or mechanical issues, may prompt the charter company to cancel or reschedule the charter. In such instances, a complete refund (excluding administration fees) or alternative charter dates will be offered.

4.1 By accepting our Terms and Conditions at the stage preceding payment, you inherently provide consent to adhere to all and any supplementary regulations stipulated by the owner of the yacht or the yacht's managing company.

4.2 The client is obligated to furnish precise information concerning the passenger count, identification details, itinerary, and any specific requirements at least 48 hours before the scheduled charter commencement. Failure to comply with this obligation may lead to the cancellation of the trip, with no refund provided.

4.3 Upon confirmation of the booking, a copy of the Charter agreement will be provided to you via electronic mail.

5.1 Before the commencement of the charter, a security deposit, commonly referred to as the Advanced Provisioning Allowance (APA), is mandatory. This deposit is intended to cover additional expenses, including but not limited to fuel costs, provisions, port fees, communication expenses, damages and any other special requests or activities anticipated during the charter. The APA is determined as a percentage of the base charter fee, typically falling within the range of 30-40%. The specific amount is mutually agreed upon and documented in the charter agreement.

5.2 The security deposit shall be reimbursed within a reasonable timeframe following the conclusion of the charter, deducting any applicable amounts for damages or outstanding fees.

6.1 The client is obligated to provide accurate information concerning the number of guests, including their names and ages, at the time of booking.

6.2 Throughout the charter period, the client is required to adhere to all safety regulations, customs, instructions, and applicable laws.

6.3 Any damage resulting from negligence or misuse by the client or their guests to the yacht or its equipment shall be the financial responsibility of the client.

6.4 The client bears responsibility for the conduct and safety of all passengers aboard the vessel.

6.5 The client acknowledges that the captain and crew possess the ultimate authority regarding the safety and itinerary of the charter.

7.1 It is the responsibility of the charter company to furnish a yacht that is fully equipped and seaworthy, meeting all pertinent safety standards.

7.2 The charter company is obligated to deliver the yacht to the client in a state that is both clean and well-maintained.

7.3 The charter company shall supply a crew that is competent and experienced, possessing knowledge of both the yacht and the designated charter area.

8.1 Mystique Yachts Ltd shall not incur liability or responsibility for any inability to fulfill our obligations arising from circumstances beyond our control, attributable to force majeure events. These events include, but are not limited to, natural disasters, acts of war, civil unrest, or government regulations.

8.2 In the occurrence of a force majeure, we will exert reasonable efforts to reschedule the charter or offer a refund; however, we shall not be held liable for any additional costs or damages incurred to the client.

9.1 The client is tasked with securing adequate personal travel insurance,  to address unforeseen circumstances, encompassing cancellation, personal injuries, medical expenses, as well as loss or damage to personal property, for both themselves and accompanying parties throughout the charter period.

9.2 While the yacht's owner/managing company maintains comprehensive insurance for the yacht, the client assumes responsibility for any loss or damage incurred by the yacht, its equipment, or third-party property during the charter.

9.3 The client acknowledges and agrees to indemnify us, holding us harmless against any claims, losses, or liabilities arising from their use of the yacht. Furthermore, the client stipulates that the company shall not be held accountable for any loss, damage, injury, or inconvenience arising from the use of the yacht, unless attributable to the company's negligence or willful misconduct.

9.4 The client bears responsibility for any damages resulting from their negligence or misconduct during the charter.

10.1 The interpretation and enforcement of these Terms and Conditions shall be in accordance with the laws of the United Kingdom.

10.2 The governance and interpretation of the charter agreement shall be in accordance with the laws of the jurisdiction where the yacht is registered.

10.3 Any disputes arising from the charter agreement shall be resolved through negotiation or, if necessary, through legal proceedings in the pertinent jurisdiction.

11.1 You are authorized to utilize our website(s) for your personal purposes and to print and download materials from this website(s), provided that you refrain from modifying any content without our explicit consent. Republishing material from this website(s), whether online or offline, is strictly prohibited without our permission.

11.2 All copyright and other intellectual property rights in the materials on this website are either owned by us or our licensors, and reproduction without our prior consent is prohibited. Unauthorized use or reproduction is strictly prohibited.

11.3 We may employ third-party Service Providers to monitor and analyze the usage of our website(s).

11.4 Except as allowed in paragraph 11.2, no portion of this website(s) may be reproduced without our prior written authorization.

11.5 By using this website, you agree to employ it responsibly and refrain from participating in any activities that may be deemed unlawful, offensive, or harmful. This encompasses activities such as spamming, hacking, or the distribution of malware.

12.1 Through accessing and utilizing this website, you consent to be bound by the terms and conditions stipulated herein.

13.1 We uphold your privacy and manage your personal information in compliance with our Privacy Policy. Through the utilization of this website, you acknowledge and consent to the collection, storage, and utilization of your data as outlined in our Privacy Policy.

14.1 This website is offered on an "as is" basis. While we endeavor to maintain the accuracy and reliability of the content, we do not warrant its completeness, timeliness, or suitability for any particular purpose. We shall not be held liable for any errors, omissions, or damages resulting from the use of this website.

15.1 This website may include links to external websites for your convenience. We do not endorse or have control over the content or practices of these third-party websites. Accessing them is at your own risk.

16.1 We retain the right to suspend or terminate your access to this website at any time, without prior notice, if you breach these terms and conditions or engage in any conduct that could detrimentally affect the website or its users.